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castrolrob
Trade Member
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Posted: Wed Sep 7th, 2011 09:35 pm |
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seeing as they have removed most of the disciplinary sanctions for missed qc checks then whats the point of all this?a fair percentage of main agents in my experience(the previously mentioned 2 poster test,prime example!)do bulls**t mots,the real issue here is the intimidation aspect,this again is rife in any garage operating this way-do as we say or lose your job-so even if he leaves the grass aint likely to be much greener.go work for an independant.
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kit1958
Trade Member
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Posted: Mon Aug 29th, 2011 07:44 am |
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A "chat" to your local ve may well be ok, but will prob leave this bully in post and if he takes official action result in a real sh*t storm with points all round.
Personally I think the best solution is to talk to hr or a director to get a this bloke moved to a post where he can no longer bully anyone.
Good luck 
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worried
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Posted: Mon Aug 29th, 2011 07:17 am |
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A big thanks to you all for your comments.
My main consern is as I said my company has block AE so what affects my garage with any dissaplinary will affect the whole company,My branch is clean but the others have "some" Points, so the last thing I want is to put others jobs at risk should things go "guts up"
A quiet chat to HR or one of the directors may well be a choice but should the service manager still have his job after the dust settles he will no doubt make life hell for me and those around him!....Its bound to get back to him!
Another thought would be is to try and contact the area inspector,have an off the record chat to guage his thoughts and options,I have allways got on well with him and he seems a "realist"
Thanks again lads for your input as its could be a little "dodgy" to chat to local NT's about the situation.You know what the motor trade's grape vine can be like.
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Wesley
Trade Member
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Posted: Sat Aug 27th, 2011 10:13 pm |
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Aylesbury Jock wrote: Giving things some more thought, I believe VOSA have a policy of not prosecuting someone who reports an offence even if they are involved. This is to encourage people who unfortunately end up in situations like yourself to resolve things without worrying about being excluded from the scheme. Perhaps someone on the forum with more experiance in these things than me could confirm this, because as far as I can see, reporting things is the way to get yourself out with minimum problems for yourself. Please let us know if you do manage to resolve things.
another option would be to give up testing and concentrate on your master tech`s skills?
Last edited on Sun Aug 28th, 2011 12:14 am by Wesley
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kit1958
Trade Member
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Posted: Sat Aug 27th, 2011 07:42 pm |
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First things first, welcome to the forum.
It sounds to me that the SM/QC is a bully who likes to exceed his position, and bullying is not tolerated at any company worth working for.
Is there a HR or someone responsible for personnel who you and the outher tester can talk to, or you could right to the AEDM, who is responsible for all testing activities at your site(s), explaining your concerns anp point out that enough is enough.
Don't forget that as an NT and master tech you do have quite a high value within the bussiness, and do not underestimate that fact.
If you needed to you could adapt to a different make if you needed to, your skills are transferable.
It does sound like you will eventually work out the answer, next week, next month or next year.
Good luck
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rocky69
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Posted: Sat Aug 27th, 2011 04:49 pm |
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I think that 95% of main dealers do the same, think about it, they have to consider the bonus side of life you will find lots of testers don't even know they have had a QC as they are just put on the system. It’s a bonus if they have acknowledged them, usually if they have it’s because of a prior warning letter about acknowledging QC's, nothing will happen just a warning at most. Well when you are testing on the 2 poster anyway what’s a little misdemeanour about QC’s……?
Last edited on Sat Aug 27th, 2011 04:50 pm by rocky69
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Aylesbury Jock
Member
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Posted: Sat Aug 27th, 2011 12:46 pm |
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| Giving things some more thought, I believe VOSA have a policy of not prosecuting someone who reports an offence even if they are involved. This is to encourage people who unfortunately end up in situations like yourself to resolve things without worrying about being excluded from the scheme. Perhaps someone on the forum with more experiance in these things than me could confirm this, because as far as I can see, reporting things is the way to get yourself out with minimum problems for yourself. Please let us know if you do manage to resolve things.
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optional
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Posted: Sat Aug 27th, 2011 08:06 am |
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How do you expect it to be dealt with when you don't appear keen to take up the options you have?
Appreciate its a sticky position to be in, but its obviously concerning you, hence posting it here in this forum. Ultimately its a issue you have to take upon yourself to deal with.
Whether it be contacting vosa or speaking with someone over and above the service managers position, then so be it.
I would think ignoring it, and waiting for Vosa to get involved is going to result in a bigger issue for all concerned.
Although, from what you're saying, there seems to be more of an underlying issue with your service manager than the QC problems.
Good luck with getting it sorted.
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Aylesbury Jock
Member
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Posted: Fri Aug 26th, 2011 06:15 pm |
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| The advice you have been given is sound. I personally cannot tell you exactly what VOSA will do, butI don't really think you need us to. If you stand up for yourself you may lose your job at that garage. You will be able to get another. Sooner or later VOSA are going to find out and to my mind every person invoved is likely to be banned. That will seriously eat into your job prospects. Others have already listed why the situation is serious. Yes, I have had to work under intimidation before and I'm sorry to have to tell you there is only one way to deal with it. Stand up to it or they will walk all over you.
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worried
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Posted: Fri Aug 26th, 2011 04:40 pm |
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Wesley wrote: worried wrote: Hi I have been testing at a main dealer for around a year,My self and the other NT have never been QC'ed,yet we are asked to accept the QC's including the SM's comments on the "so called QC" that were never discussed.Both of us have questioned the SM who is also the service manager on this and to quote his reply"just accept them as I can always find someone who can".....Unfortunatly and probably stupidly both of us do accept the QC's but under duress and fear of the service manager making our lives hell or even the loss of our jobs!...the man is a lazy bully!!
I have contacted previous testers that have left the company and three of them inform me they were treated the same way, also correct QC's have never been carried out from day one of computorisation.
To be honest I am not sure how to resolve this mater,should I inform VOSA? but this I fear would lead to my job loss and to just walk away is not an option!
I dont know how serious the falsification of QC reports is in the eyes of VOSA for the AE.SM or myself knowingly accepting false reports but my company has block AE so any points or dissaplinary would affect the other garages and I certainly would not want to put any other NT's job at risk.
Please help
wtf??
If You acknowledge the results, then You agree with what has been recorded,
If You don`t acknowledge the results, then eventually this will be noticed and the VTS will have a visit.
Find another VTS to work at and then, unlike the other previous NT`s (Jibber`s), Report Them!
ps; Is there No Option on Your Own Future??
Firstly I enjoy the master tech's side of my job along with the workshops crew so I have no intention of wasting years of training to work on another make!plus jobs are few and far in my area!...the service manager is the problem!!!!
I dont expect you have ever worked under duress and mental bullying
Your comments do not help maters as all I am asking is for EXPERT advise on the legal implications for the company and how perhaps VOSA would veiw the mater!
And! your "location" says it all
Still needing SOUND ADVISE please
Last edited on Fri Aug 26th, 2011 05:15 pm by worried
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Wesley
Trade Member
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Posted: Thu Aug 25th, 2011 11:15 pm |
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worried wrote: Hi I have been testing at a main dealer for around a year,My self and the other NT have never been QC'ed,yet we are asked to accept the QC's including the SM's comments on the "so called QC" that were never discussed.Both of us have questioned the SM who is also the service manager on this and to quote his reply"just accept them as I can always find someone who can".....Unfortunatly and probably stupidly both of us do accept the QC's but under duress and fear of the service manager making our lives hell or even the loss of our jobs!...the man is a lazy bully!!
I have contacted previous testers that have left the company and three of them inform me they were treated the same way, also correct QC's have never been carried out from day one of computorisation.
To be honest I am not sure how to resolve this mater,should I inform VOSA? but this I fear would lead to my job loss and to just walk away is not an option!
I dont know how serious the falsification of QC reports is in the eyes of VOSA for the AE.SM or myself knowingly accepting false reports but my company has block AE so any points or dissaplinary would affect the other garages and I certainly would not want to put any other NT's job at risk.
Please help
wtf??
If You acknowledge the results, then You agree with what has been recorded,
If You don`t acknowledge the results, then eventually this will be noticed and the VTS will have a visit.
Find another VTS to work at and then, unlike the other previous NT`s (Jibber`s), Report Them!
ps; Is there No Option on Your Own Future??
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worried
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Posted: Thu Aug 25th, 2011 10:06 pm |
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Hi I have been testing at a main dealer for around a year,My self and the other NT have never been QC'ed,yet we are asked to accept the QC's including the SM's comments on the "so called QC" that were never discussed.Both of us have questioned the SM who is also the service manager on this and to quote his reply"just accept them as I can always find someone who can".....Unfortunatly and probably stupidly both of us do accept the QC's but under duress and fear of the service manager making our lives hell or even the loss of our jobs!...the man is a lazy bully!!
I have contacted previous testers that have left the company and three of them inform me they were treated the same way, also correct QC's have never been carried out from day one of computorisation.
To be honest I am not sure how to resolve this mater,should I inform VOSA? but this I fear would lead to my job loss and to just walk away is not an option!
I dont know how serious the falsification of QC reports is in the eyes of VOSA for the AE.SM or myself knowingly accepting false reports but my company has block AE so any points or dissaplinary would affect the other garages and I certainly would not want to put any other NT's job at risk.
Please help
Last edited on Thu Aug 25th, 2011 10:23 pm by worried
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bimmer
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Posted: Wed May 12th, 2010 08:00 pm |
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hi martin, i assume that you finnish the QC with a satisfactory report on the
VTS device on the other tester even though you did not at the very least carry
out an observed QC check. the first thing is if he did a bad test and you had " walked away " you are falsifying official records to VOSA. second. if he missed something that was dangerous and that car was in an accident and people hurt. you, him and the present AE could be in very serious trouble, remember we are answerable to THE SECRETARY OF STATE. testing stations like that should be banned from testing as they are a liability to the safety of the public who trust them to do a good job. who knows what else might be going on there. if i were in your place i would find another job because no way could i work for somebody who brings the MOT SCHEME into disrepute, ( which by the way you are doing by your actions) let alone all the saftey implications involved.
Last edited on Wed May 12th, 2010 08:12 pm by bimmer
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relisys
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Posted: Wed May 12th, 2010 07:43 pm |
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If you cannot perform a proper quality check because your boss or the tester is obstructive then give up the role of QC and save yourself the hassle. I have refused to acknowledge my last QC because the tester just logged it on and walked away. Any decent tester and I hope I am one would appreciate being given advice on how to improve their routine or any shortcomings but this can only happen if the QC is up to the job. In my case I would not let my QC test my wheel barrow forget my car, he has more points than good old Brucey but in this game they don’t make prizes. As for your NT only testing mates cars, what does this tell you about the integrity of his testing? Favours for mates = punishment from VOSA when caught = everyone’s jobs at stake including yours if they shut you down!
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Martin K
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Posted: Wed May 12th, 2010 07:12 pm |
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I didn't mention in the earlier post that I carried out a QC check on this particular tester a couple of years ago & made a comment on testing procedure. I ended up getting a bollocking from the AE/owner for making a comment.
Since then I have been made to log a QC check on, then "walk away" & not actively check the NT.
This is the main reason for the question, but i'm not sure what to do.
Any suggestions would be appreciated
Martin
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bimmer
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Posted: Wed May 12th, 2010 06:50 am |
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hi, any reply to the other question asked.
Last edited on Wed May 12th, 2010 07:24 am by bimmer
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Martin K
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Posted: Wed May 12th, 2010 06:39 am |
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| The AE position was sorted a few days after the death & I told VOSA as soon as possible.
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nicknak
Trade Member
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Posted: Sun May 9th, 2010 07:27 pm |
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Good advise so far, in answer to the origonal question there will be QC checks lacking. It may take a while to come round and bite but nothing will happen straight away. Like Kev says who is the A/E if he is the one who has died then its quite possible that your VTS needs to stop testing. As has allready been said you need to come clean, on this forum and perhaps contact your local VOSA office and inform them if indeed the A/E has passed away.
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bimmer
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Posted: Sun May 9th, 2010 08:02 am |
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hi martin, is there a reason why the other tester will only do his mates cars, is there something going on there that you are not aware of, or not telling us. you are completely anonymous on this forum, so if you know something why not "come clean" and we may be able to better advise you, and like the others who is the AE now.
Last edited on Sun May 9th, 2010 02:45 pm by bimmer
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Wesley
Trade Member
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Posted: Sat May 8th, 2010 11:21 pm |
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big..E. wrote: How can a Tester "refuse" to Test a car thats been booked in?....(apart from the OBVIOUS refusals to Test)........I did'nt think we could pick and choose at our own discretion?...Maybee said "tester" needs a Refresher or a Formal warning...
Hi "E",
You are Right!
There`s No Pick and Choose "Option"!
Just a Question of an "AE" "Authorised Examiner" for the "Site"???....
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