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 Posted: Thu Nov 28th, 2013 12:37 pm
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Favell
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Joined: Sun Apr 15th, 2012
Location: Leicester, United Kingdom
Posts: 193
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Mana: 
This is the sort of customer that none of us need.

And I bet he'll be down the bar tonight slagging you off.

Sometimes you just can't win

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 Posted: Wed Nov 27th, 2013 06:31 pm
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afiafi1
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Joined: Sat Mar 10th, 2012
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Posts: 22
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Mana: 
mot a car over two weeks a go two bold tyres and once just about legal, car came in for retest just missed his dates so full test failed again two bold tyres , he had changed one tyre and said the other one was meaty at centre , explained about the 75% but wasnt having it, the second tyre i failed was the one i adviced over two weeks ago and almost 1000 miles, argued i should have failed it first time.

came back for retest and guess what 1 bold tyre , he had moved it from rear to front,i always check all tyres again if i fail a tyre , argued with me saying im wasting his time, ofered him a apeal form.
first time ever i had to tell a customer that i hoped he would not be coming back

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